Freed is an ambient AI medical scribe that listens to patient encounters (in-person or telehealth), transcribes the conversation, and generates structured SOAP notes within one to two minutes. Founded by former Meta engineer Erez Druk, whose wife is a family physician, Freed is built around a single insight: most clinicians don’t need a clinical assistant. They need to stop charting at midnight.
The setup takes minutes. Download the app, press record at the start of a visit, and Freed listens in the background. After the encounter, it generates a structured note. The clinician reviews, edits, and copies it into their EHR. Transcription supports 90+ languages. Notes adapt to each clinician’s documentation style over time, learning preferences like section depth, terminology, and formatting.
The note quality is strongest in primary care, family medicine, internal medicine, psychiatry, and OB/GYN. Performance is more variable in surgical, chiropractic, and highly specialized fields. Custom templates help, but clinicians in niche specialties have reported terminology limitations.
EHR integration on the Premier plan works through a Chrome browser extension that pushes notes into web-based EHRs. This is a copy-paste accelerator, not a native API integration. It works, but it’s meaningfully different from the bi-directional FHIR connections that Nabla and Suki offer. If your EHR isn’t browser-based, the extension doesn’t help.
ICD-10 code suggestions are available on the Premier plan. CPT code suggestions are in beta on Premier. Neither is available on Starter or Core. Referral letters and patient visit summaries are also Premier-only.
The AI editing assistant on Core and above lets you refine notes with natural language instructions: “make the Assessment more detailed” or “add the patient’s medication history to the Plan.” Visit prep on Premier summarizes relevant prior encounters before a follow-up visit.
Template setup is per clinician, not shared across a practice. If five clinicians each need custom templates, each sets them up individually. There’s no team template library. This is fine for solo practices and a friction point for groups.
The honest limitation is scope. Freed generates notes. It doesn’t stage orders, answer chart questions, generate coding automatically, or manage clinical workflows. For clinicians whose documentation burden is the primary problem, that focus is a feature. For practices that need AI across the clinical workflow, Freed is one piece of a larger stack.