Toast
Toast is a restaurant point-of-sale system that also handles payments, online ordering, menus, labor, guests, and marketing. Toast IQ is the AI assistant built across those products. For this review, we assessed what Toast IQ can answer, which changes it can make, how much control the manager keeps, and what happens when important restaurant data […]
SevenRooms
SevenRooms manages reservations, waitlists, tables, guest profiles, marketing, reviews, and events for full-service restaurants and hospitality groups. Its AI features support table allocation, guest recognition, staff notes, customer messages, feedback analysis, and phone reservations. For this review, we assessed where the AI makes an actual decision, where it only rewrites information, what staff must review, […]
OpenTable
OpenTable combines a consumer reservation marketplace with restaurant tools for booking inventory, waitlists, floor plans, guest profiles, reviews, and marketing. Its AI supports conversational discovery, guest-data matching, profile setup, menu importing, and review responses. For this review, we separated OpenTable’s native AI from ordinary automation and partner products, then assessed how much control restaurants have […]
7shifts
7shifts manages employee schedules, availability, time clocks, communication, compliance, tips, payroll, tasks, and training for restaurants. Its AI features forecast sales and labor, extract an existing schedule during setup, and turn documents into lessons and quizzes. For this review, we assessed the forecast’s published accuracy, the data required for labor recommendations, what the schedule importer […]
MarketMan
MarketMan manages purchasing, invoices, inventory, recipes, waste, vendor orders, commissaries, and connections to POS and accounting systems. Its AI reads invoices, matches ingredients, predicts order quantities, suggests substitutions, and identifies recipe and margin problems. For this review, we assessed the AI features from invoice receipt through ordering and recipe analysis, with particular attention to the […]